Self-service for your customers

A self-service payment portal for your customers

Give customers a secure link to view invoices, pay, promise a payment date, or raise a dispute — no login required. The Prime Accountax customer portal speeds up collections for QuickBooks Online and Xero.

The faster a customer can act, the faster you get paid. Prime Accountax gives every customer a secure, no-login link to handle their invoice in seconds — and keeps every action on the record.

No login, no friction

Customers open a secure tokenized link straight from a reminder email — no accounts, no passwords, no barriers to paying.

Pay or promise a date

Customers can pay immediately or set a promise-to-pay date, which your team sees and can follow up on automatically.

Raise disputes early

If something's wrong, customers flag it in the portal — so disputes surface early instead of becoming silent non-payment.

Everything on the record

Every portal action is logged against the invoice, giving your team a clean, auditable history of the conversation.

What's included
  • Secure, no-login tokenized access
  • View invoice details and balance
  • Promise-to-pay date capture
  • Dispute submission
  • Linked from every reminder email
  • Full audit trail per invoice

Frequently asked questions

Do customers need an account to use the portal?+

No. The Prime Accountax customer portal uses a secure tokenized link, so customers can view and act on their invoice without creating an account or logging in.

What can customers do in the portal?+

They can view the invoice, pay, set a promise-to-pay date, or raise a dispute — and every action is recorded against the invoice for your team.

Does it work with QuickBooks and Xero?+

Yes. The portal works on top of invoices synced from QuickBooks Online and Xero.

Ready to get paid faster?

Connect QuickBooks Online or Xero and start automating collections in minutes.